What We Collect and Why It Matters
We collect the information you give us when you create an account — your name, email address, date of birth, and contact details. When you make deposits or withdrawals through bKash, Nagad, or Rocket, we also record transaction references and wallet identifiers so payments can be
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verified and disputes resolved cleanly. We collect device data — browser type, IP address, and session activity — to keep your account secure and detect unusual access patterns. Cookies help us remember your preferences and keep your session active across pages. We do not sell your
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personal data to third parties. Data is shared only with payment processors, identity verification services, and regulatory bodies where applicable law in your eligible region requires it. You can request a copy of your data, ask us to correct inaccurate records, or request deletion of data
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we no longer need to hold — subject to any legal retention obligations. Availability of account services depends on your local law and the eligible regions we support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.